Effective date: December 2019
Personal information is collected by Blend Therapy Training for and on behalf of Blend Therapy Training only.
We collect personally identifiable information about you (your "Data") through:
- the use of enquiry and registration forms
- When you subscribe to our email list, schedule discovery calls, subscribe to any free trainings
- when you purchase any of our products or services
- the provision of your details to us either online or offline
The elements of your Data that we collect may include:
- Job title
- Company name
- Company address, phone and fax number
- Home address and phone number
- Mobile telephone number
- E-mail address
- All payment data is stored by our payment processors (Paypal) and is never stored on our servers. Where we have given you (or where you have chosen) a password that enables you to access your account and the Product, you are responsible for keeping this password confidential. We recommend that you not share your password and that you change it frequently.
If you are a subscriber we may also collect information regarding your use of the service.
Use and Disclosure of Personal Information
We use your Data for purposes which may include:
- Conducting market research surveys
- Requesting feedback to improve our product
- Provide there service to you
- Providing you with information about products and services we offer (if you agree to receive such information)
- Inviting you to enjoy special offers, events and trainings in person or online
- Secure our systems, prevent fraud and help us protect the security of your account
- Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- (a) Your consent. You are able to remove your consent at any time. You can do this by contacting the organisation via email on [email protected]
- (b) We have a contractual obligation.
- (c) We have a legal obligation.
- (d) We have a vital interest.
- (e) We need it to perform a public task.
- (f) We have a legitimate interest.
We may also disclose your information to business partners and to third party suppliers we engage to provide services which involve email providers, web services, processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or otherwise required to do so by law.
For EU residents please note that may means we transmit data across international borders
We reserve the right at all times to review your content and information to help resolve problems with our software, website or Product, or to ensure that you remain in compliance with our Terms of Service and other policies
- Identifying returning users, registrants and subscribers and to allow subscribers to be presented with a personalised version of the site
- Eliminating the need for returning users to re-enter their login details
- Enabling you to move more easily around our site
- Tracking your use of our site to better develop our sites in accordance with your requirements
- Building up a demographic profile
You can delete cookies from your hard drive at any time however this will mean that any settings such as your stored username and password will have to be reset. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the site, prevent access to subscriber-only areas of the site and mean that certain features or content will not be available to you.
We use other companies, agents, or contractors to perform services on our behalf or to assist us with the provision of services to you. For example, we engage service providers to provide marketing, advertising, communications, security, payment processing, infrastructure and IT services, to customise, personalise, and optimise our Product, to process payment transactions, to provide customer service, and to analyse and enhance data. While providing such services, these service providers may have access to your personal information. These service providers have agreed to maintain the confidentiality, security, and integrity of the personal information that they obtain from us and we do not authorise them to use or disclose your personal information except in connection with providing their services.
Paypal: Read more HERE
Mailchimp/Intuit: Read more HERE
Kajabi: Read more HERE
Data Retention: Blend Therapy training stores the information we collect for as long as necessary for the purpose for which it was originally collected and in compliance with our legal obligations. The retention periods applied by Blend Therapy Training comply with applicable legislation then in effect, namely:
For data relating to your account, such data will not be retained beyond your request that your account be deleted.
For transactional data relating to your purchases, such data is kept for the entire period of our contractual relationship, then in accordance with legal obligations and applicable statute of limitations periods. Please note that this data does not include payment card information, which is processed by our third-party payment processors and not Blend Therapy Training.
For data collected based on your consent to receive marketing communications, we will use the data until you withdraw your consent or applicable law requires that such data is no longer used.
For data collected in connection with your requests or questions, such data is kept for the period necessary to process and reply to your request or question.
When cookies or other trackers are placed on your computer, they may be retained for a period of 12 months.
We may retain certain information for legitimate business purposes or as required by law
Blend Therapy Training takes reasonable measures to protect your personal information and your content from loss, misuse, and unauthorised access, disclosure, modification, and destruction and to ensure that your content remains protected and available to you. Unfortunately, the transmission of data via the internet is not completely secure and although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Product. All transmissions are at your own risk.
We do not knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Transfer of Data
The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Blend Therapy Training Sites and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. By agreeing to our transfer of your Data to third party organisations for them to send you details of products and services offered (as detailed above) you are deemed to provide your consent to any transfer of your Data to organisations based outside the European Economic Area.
User Access and Control of Data
If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact us. Calls made to these numbers may be recorded for training and quality control purposes. In accordance with the Data Protection Act GDPR you may request a copy of the personal information we hold about you by contacting the Privacy Officer by e-mail. We may charge the statutory allowable fee for provision of this information In most cases you cannot charge a fee to comply with a SAR. However, you can charge a 'reasonable fee' for the administrative costs of complying with a request if it is manifestly unfounded or excessive, or if an individual requests further copies of their data.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
Children Under 16
We do not intentionally collect any information on children under 16 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.
IF YOU ARE 16 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONALLY IDENTIFIABLE INFORMATION TO THE SITE OR TO Blend Therapy Training
Changes to this Policy
If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website or in the Product prior to becoming effective. We encourage you to periodically review this page for the latest data on our privacy practices.
Your Acceptance of These Terms
Our Data Protection Officer Is Tracey Kiernan: email contact [email protected]